Privacy Policy

Effective Date: June 1st, 2026

At RUMBO Customer Experience Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information We Collect

When you interact with our website or services, we may collect information such as:

  • Your name

  • Email address

  • Phone number (if provided)

  • Company name

  • Information you share through contact forms or discovery call requests

  • Information related to coaching or consulting services

  • Website usage data collected through cookies or analytics tools

You are never required to provide more information than is necessary to communicate with us or receive our services.

How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Schedule discovery calls or meetings

  • Deliver coaching, consulting, or customer support services

  • Improve our website and services

  • Send important service-related communications

  • Meet legal or regulatory obligations when required

We will never sell your personal information.

Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use our website and improve the overall experience.

You can choose to disable cookies through your browser settings.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no method of electronic storage is completely secure, we are committed to protecting your information using industry-standard practices.

Third-Party Services

We may use trusted third-party platforms to operate our business, including services for:

  • Website hosting

  • Scheduling appointments

  • Video meetings

  • Email communications

  • Payment processing (if applicable)

These providers have their own privacy policies and security practices.

Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Withdraw your consent where applicable

  • Request that we delete your personal information, unless we are legally required to retain it

To make a request, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or maintain appropriate business records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

RUMBO Customer Experience Studio

Email: hello@rumboplus.ca

Website: www.rumboplus.ca